Tech Support :: Dial-Up and Email Set-up :: EZ Internet :: Windows XP

Attention! Carefully read and follow this guide in its entirety. Failure to do so may result in many hours of frustration.

NOTE: You may be prompted for your Windows XP or System CD (if provided by your computer manufacturer).

Your email address is in the form of username@netnet.net (where "username" is substituted for one of your usernames above). This address is what people must use to send you email.

Installing the Internet Software

Throughout these instructions:
• Italic type like this states an action you need to follow directly on your computer
• Bold face type like this represents actual type you will find on your screen.
• "Click" unless otherwise specified means positioning the mouse over the specified place and pressing the left mouse button once.
• "Double-click" always means positioning the mouse over the specified place and pressing the left mouse twice quickly.

IMPORTANT NOTE: Windows XP has the ability to have several "groups" of users, each having their own permissions and settings. You will need to be running as an Administrator to properly install this software. Please consult your owner’s manual or contact your computer manufacturer if you are not sure you are running as an Administrator level user.

1) Place the EZN Easy Internet CD in your CD drive. The following screen should appear. Scroll down to the bottom of the text and Click "I Agree."

If this screen does not appear, follow these steps:
a) Click on the "Start" menu and choose "Run"
b) Type D:\SETUP (replace "D:" with the drive letter of your CD-ROM drive)
c) Click "OK"

2) You should now see the Account Setup Wizard window.

In the "ISP Access Code" field, type in "netnet" then click "Next."

3) Now you should see NetNet’s Acceptable Use Policy. Click "I Agree" to continue.

4) You should now see a box to enter your username.

Type your username in the field labeled "Login Name" then click "Next."

5) The next box that appears asks you to type "Your Name". You may enter your real name, a nickname, or nothing at all. Whatever you enter will be displayed when someone gets an email from you. When you are done, Click "Next."

6) You will now come to the main install screen. Click the "Express Install" button located at the top of the window.

7) You will now come to the Program Installation Wizard. NetNet, Inc. recommends that you choose the pre-selected programs listed. Click "Next."

8) Follow the on-screen setup instructions for the software you are installing. Please note the following install tips below:
• You will be told that you computer will restart after installation. Click "Yes."
• Click "Finish" when the installation of the software is completed. Leave the EZN CD in your computer while your computer reboots.

9) After the software you selected is installed and your computer has restarted, you will come to the Internet Configuration Wizard.

a) Under "Pick the closest state/province/territory," WI should already be selected. If it is not, click the arrow on the far right of the blank and select "WI."

b) For "Pick the closest city," select the name of the city you are calling from, or the city closest to you.

c) In the field labeled "Pick a local number," select the phone number listed. IMPORTANT: If you are unsure that the number selected is a local call, please contact your phone company to find out. As always, NetNet, Inc. cannot be held responsible for any long distance or "ECC" charges on your telephone bill!

d) Click "Next."

10) The Internet Configuration Wizard continues with a screen similar to the following:

Everything listed should have a checkmark next to it. Click "Configure." When asked to create the program groups and shortcuts, click "OK."

11) After your system configures itself, an info box will appear stating "Configuration Complete!" Click "OK."

12) You have now returned to the main install screen. Click the "Quit" button located in the upper-right corner of the window. Your Internet software is now installed! You may now remove the EZN CD from your CD-ROM drive.

Connecting to the Internet

1) After installing the software by following the preceding instructions, you should now have some new icons on your desktop similar to the ones below:

Double-click the icon labeled "Shortcut to NetNet."

2) The Connect NetNet window should now be in the middle of your screen, as shown here:

Type your username in the field labeled "User name" if it is not there already. Click on the field for "Password" and type your password. You may also select the "Save this user name and password for the following users" box if you would like the computer to remember your username and password.

3) Click "Dial." Your modem should dial NetNet and connect you with our service.

4) After the connection is made, double-click folder called "NetNet Inc," and then double click on the icon labeled "Internet Explorer." This will take you to the Internet and bring up NetNet’s website – your Internet starting point. More information on using Internet Explorer can be found by using the "Help" pull-down menu and selecting "Contents and Index."

Checking Email

1) After opening Internet Explorer, click on the icon that looks like an envelope located near the top of the window, as shown below. This will take you to the Outlook Express program for sending and receiving email.

2) Click on the "Send/Recv" icon located near the top of the Outlook Express program window. Type in your password when prompted. Your mail will appear in your Inbox.

3) To read a message, click on a single message you wish to display (from the list of messages in your inbox) and it will be shown in the area below the messages list.

Note: Further information on how to use your email can be located by using the "Help" pull-down menu and selecting "Contents and Index."

Disconnecting from the Internet

1) First you will need to close all of the Internet applications (such as Internet Explorer and Outlook Express) you were using when online. Most programs can be closed by clicking on the "X" in the upper-right corner of the program window.

2) After closing the Internet applications, look at the bottom-right corner of the screen, near the clock. You will see a small icon, which resembles a pair of tiny computer screens. This is your online indicator icon. Double-click on that icon and a window will appear.

3) Click on the "Disconnect" button. Your computer is now disconnected from the Internet.

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