Support :: FAQ'S :: Email
Eudora Specific
Netscape Specific
Q: I got an error that says "Password ,shhh don't tell anyone, supplied for user@netnet.net is invalid". What do I have to do?
A: Check your caps lock key to ensure it is off. Retype in your password and try again. If problem persists after you're sure your caps lock is off, contact NetNet's
support staff.
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Q: What is the 503 error "Need RCPT"
A: A nickname is set up incorrectly in the nicknames. Check to see if any nicknames contain @. Any nickname with @ will cause this error. Remove the offending nickname.
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Q: I keep getting an error that says "Cannot connect to netnet.net" What do I do?
A: Check to see if you are connected.
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Q: I keep getting an error that says "Poplock busy" what do I have to do?
A: Wait 15 minutes. If the problem isn't corrected in 15 minutes contact NetNet's support staff.
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Q: When I was getting my mail an error that says "Password supplied is invalid". What does this mean?
A: Check your caps lock key to ensure it is off. Retype in your password and try again. If problem persists contact NetNet.
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Q: I got an error that says "Cannot connect to netnet" What should I do?
A: Check to see if you are connected. If you are connected, check your connection settings.
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