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My.NetNet is the information portal for NetNet customers. If you are interested in browsing NetNet services and solutions, please visit our main business web page.

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virus alert

ATTENTION:

There seems to be an email going out to some of our customers letting them know that they are sending out Virus' or there PC is infected with worms and or Virus'.  This emal was NOT sent by NETNET Technical Support.  Please delete the email right away.  If you do receive an email from us it would be signed by NETNET Technical Support.

Here is an example of the email that is being sent:

Dear Customer,

Our robot has detected an abnormal activity from your IP adress
on sending e-mails. Probably it is connected with the last epidemic
of a worm which does not have official patches at the moment.

We recommend you to install this patch to remove worm files
and stop email sending, otherwise your account will be blocked.

Customer Support Robot

 

Happy Surfing!

 
no spam

WE HATE SPAM TOO...
...So we're doing something about it!!

If you have an email account, chances are you get a lot of spam. Many NetNet customers have asked for a way to deal with this problem.

One step NetNet is taking to combat spam is the use of a service called netINTERCEPTOR. SpamAssasin is run by a group of volunteers and is a database of known spammers, spam gangs, spam operations or spam support services. We use this database to stop incoming emails from these spam producing sources. Entries in SpamAssassin are backed up with evidence that shows the entry is under control of a spam operation of spam service.

The addition of this service certainly won't stop all spam from reaching your email box but, we hope it will reduce much of it.

Using SpamAssassin may cause some wanted emails to get blocked. This should rarely happen because most of the sites listed in SpamAssasin are used solely for sending spam however, if you or someone else is being blocked in error, please email support@netnet.net or call us at (920)617-7050 for prompt resolution.

We are working on additional ways of combating spam that we hope to have available soon!

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